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Re: What car needs or what it doesn't? Service writers A & B
Posted to Shop Management Forum on 4/30/2015 2 Replies

Don

Your post inspired three thoughts.

#1) Free or Discounted anything Trains the customer to focus only on price at the expense of quality and service. A practice that I wish the automotive industry would stop doing.

#2) Service writer A is correct IF a... Login to read more.

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