× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Bad Mood
Posted to Shop Management Forum on 4/28/2015

None of the above.

The one with the cupcake is close. But, afraid it just might make him madder. I would just walk away, deal with the customer, would not make a big deal of it but would let him think about it for awhile and figure out by himself he was out ... Login to read more.