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International Automotive Technicians Network
Re: How do you not be rude to some people?
Posted to Shop Management Forum on 4/9/2015

I too struggle with the temptation to hit them with the "stupid stick" when it comes to dealing with price shoppers & knuckle heads.

There are different circumstances but I will most always try to educate a customer like that if possible. I have made a few g... Login to read more.