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Re: Expectations, Service Levels or Different Strokes
Posted to Shop Management Forum on 3/26/2015 8 Replies

FWIW, I think the biggest problem is the auto biz trying to adopt the "fast-food" mentality.

Making food is a very predictable thing as far as time and cost, regardless of wether it's a high-end place, or a large chain, or even the lowest of quickie places. ... Login to read more.

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