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Re: No-show, no-cancel --what do you do?
Posted to Shop Management Forum on 3/25/2015

Use you own judgement, I fired one yesterday. Never makes an appointment, just shows up. He says 2002 Taurus, engine runs bad cold, after it warms up, runs ok. OK I tell him he can leave it, I need it in the AM. He's not playing, he says HIS neighbor says to ... Login to read more.