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International Automotive Technicians Network
Re: Who Answers The Phone?
Posted to Shop Management Forum on 3/3/2015

Craig, I take most of the calls in my shop. In my opinion at least half of the folks that are sort of demanding to talk to someone with technical knowledge are "fishing" for silver bullets. I have had them even be so bold as to say "if you can just tell me wha... Login to read more.