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International Automotive Technicians Network
Re: SUGGESTIONS ON CUSTOMER SUPPLIED PARTS POLICY
Posted to Shop Management Forum on 2/25/2015

When I owned my shop this was the policy after I got kicked a few times for being young helpfully and friendly. Unfortunately back then the lesson was learned to late.

Customer: I will supply my own part

Shop; Yes sir, the price I quoted for labor will now... Login to read more.