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International Automotive Technicians Network
Re: SUGGESTIONS ON CUSTOMER SUPPLIED PARTS POLICY
Posted to Shop Management Forum on 2/25/2015

First off I am the professional and when I say what is needed, I supply it and stand behind it. When a customer supplies a part what happens if said part does not fix said problem?

Second, Becky Witt has some good advice about customer supplied parts, lets s... Login to read more.