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International Automotive Technicians Network
Re: Do as I say, not as I do
Posted to Shop Management Forum on 1/27/2015

Hi Tim,

[...trimmed text...]

I don't mean to respond out of place, but I think to the client it is the same. They often[mistakenly] see our service as a commodity. I think this is due to the way shops have advertised p... Login to read more.