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International Automotive Technicians Network
Re: ESO
Posted to Shop Management Forum on 1/18/2015 6 Replies

Hiya Kansas!

It was Matthew Ragsdale that coined the phrase in chat one night over a shop owner planning to pay techs less for certain jobs where he'd bought the tooling to make the job go much faster.

The ensuing argument lasted for days. Best of my memor... Login to read more.

6 Replies Received (View Replies)