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Re: High Quotes, Or Unrealistic Customer Expectations?
Posted to Shop Management Forum on 1/15/2015 2 Replies

I think it helps to take pictures, put them in a notebook at the write up counter. For instance a Cadillac with the front bumper off to change the headlight. I started this when Ford Taurus heater cores became a day long ordeal with entire dash panel out. Login to read more.

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