× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: High Quotes, Or Unrealistic Customer Expectations?
Posted to Shop Management Forum on 1/14/2015 1 Reply

23 yr customer comes in 2008 e350 Lexus. HID. headlamp bulb out "Anthony we need to pull the bumper cover of to get to the headlamp bulb, do you want to replace both?" ABSOLUTELY he says. The bill is what y'all expect it was. Others? you want HOW MUCH?

I agr... Login to read more.

1 Replies Received (View Replies)