× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Why do customers lie?
Posted to Shop Management Forum on 1/13/2015

[...trimmed text...]

As my father James J. Corcoran would say :

"KILL EM WITH KINDNESS" son

"KILL EM WITH KINDNESS" .

Login to read more.