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International Automotive Technicians Network
Re: Are you in Business to make money or save the customer?
Posted to Shop Management Forum on 12/15/2014

I think it's all in how you market and explain the service before you actually do the job.

Still, sometimes it's like resurfacing more and more of the brake rotors out there where it's just not worth the machine and tech time to resurface them when you can r... Login to read more.