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Re: Are you in Business to make money or save the customer?
Posted to Shop Management Forum on 12/15/2014 2 Replies

Eight hours, tie down on a production bay, I am out that's 14 brake jobs. But seriously, customer service is not always about the most profit or hours turned, some times it is solving the issue for a valued price. IF you try selling the 8 hour job and ,they ca... Login to read more.

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