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International Automotive Technicians Network
Re: 'We don't work on any car older than ____'
Posted to Shop Management Forum on 8/10/2001

I do wind up turning down a lot of work each week, for various reasons. Always from the standpoint of what's best for the customer. Of course, I'm not willing to be taken advantage of either, but that is very rarely tried.

I use a blend of compassion and Hon... Login to read more.