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International Automotive Technicians Network
Re: The minute your percieved as part of the problem
Posted to Shop Management Forum on 10/26/2014

That's exactly what I do, since I don't schedule my time I do a lot of quick diag to see if vehicle is drivable until we schedule it in. My standard reply is "if you can swing by I'll take a quick look and if you need to leave it I can arrange for a loaner". Login to read more.