× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Explaining EVAP Problems to Customers
Posted to Shop Management Forum on 9/24/2014 44 Replies

Whenever I hear my boss say to a customer ''You have an EVAP leak, we need to smoke it'', I cringe.

This is what I do:

I sit the customer down and I sit next to them, just like they were in my living room. I tell them that I am going to explain to them wha... Login to read more.

44 Replies Received (View Replies)