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International Automotive Technicians Network
Re: Excuses, excuses, run around, guess, cover it up
Posted to Shop Management Forum on 9/19/2014

The advice you gave in the technical forum was a close relative to "blowing them out on price" which is also a classic and effective way of kicking the can (and the customer) down the road.

Ask for a blank check for "proper diagnosis" and pray to god you don... Login to read more.