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Stepping off of my soap box
Posted to Shop Management Forum on 9/10/2014 74 Replies

Greetings ladies and gentlemen:

Being a mechanic at past shops I didn't have to really deal with the customer. I didn't care what income level they were at nor did I care if they had the ability to pay for the repairs. I used to be such the purist and my wor... Login to read more.

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