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International Automotive Technicians Network
Re: Do I Have a Right to Complain
Posted to Shop Management Forum on 9/9/2014

I worked in dealerships for over 20 years. If the part was faulty they should of been able to submit a labor claim for at least the diagnostics. You may of been on the hook for some labor but not all of it. if your a good customer of them you should run this p... Login to read more.