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International Automotive Technicians Network
Re: Precise or People Friendly?
Posted to Shop Management Forum on 9/4/2014

Mark,

thank you for your response,

"Relationships take time to develop, they evolve over time, and people are different. It's the job of the service provider to serve the customer on his/her terms, not theirs. What I mean by that is some people may like an... Login to read more.