× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Low balling to get them in the door.
Posted to Shop Management Forum on 7/24/2001 3 Replies

Hi Hal,

It is for these reasons, I spend a little extra time with customers in a counselling mode. I ask what they expect form their vehicles. I ask if like their vehicle and plan to keep it.

I then explain the manufacturers "minimal" 30/60/90K services th... Login to read more.

3 Replies Received (View Replies)