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Customer from Hell WWYD?
Posted to Shop Management Forum on 7/19/2001 43 Replies

MONDAY New Customer brings in a Mazda MPV for rear wheel bearings, estimate before repair. TUESDAY I look up bearings and seals on my parts program. Can't get them locally. Call another store, same story call a third store, can get them overnight. I put an est... Login to read more.

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