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International Automotive Technicians Network
Re: Why so many crazy customers?
Posted to Shop Management Forum on 7/22/2014

I'm not Mike, but I probably would have just told the customer what needed to be done in order pass inspection, given them an estimate and asked if they wanted me to do the repairs. If they didn't, then I just move on to the next one.

I've heard all the sob ... Login to read more.