× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Why so many crazy customers?
Posted to Shop Management Forum on 7/21/2014 3 Replies

Hi Louis,

A training course I attended, taught that the national average for clients that will take advantage of you is 3%. So in some places, the % will be much higher. I find it very hard to accept the number as .5%.

You can treat the 97%, or 99.5, or wh... Login to read more.

3 Replies Received (View Replies)