× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Engine knocks, customer upset with us
Posted to Shop Management Forum on 7/21/2014

Oh, you did absolutely the right thing telling him you would not work on the vehicle. Sometimes we have to try TOO hard to convince people we are right. These people will never make good customers. Login to read more.