× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Approach to non-verified concerns
Posted to Shop Management Forum on 7/20/2014

Thats a good story. I got one where the guy bought a new minvan, he complaint about rattle noise in rough road, but no one in the service dept can hear it.

Hes an old guy with hearing aid... When our SM and I went for a ride with him, he kept insisting there... Login to read more.