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Re: Engine knocks, customer upset with us
Posted to Shop Management Forum on 7/18/2014 5 Replies

Hi Mike,

Caller: My engine is knocking.

Shop: Knocking noise coming from the engine, means a major failure has already occurred. We charge $$$.$$ per hour to diagnose the cause, and only bill for the time we spend. This will likely tak... Login to read more.

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