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International Automotive Technicians Network
How things are counted, Pt.II, Looking Deeper
Posted to Shop Management Forum on 7/17/2014 45 Replies

Original Post

[...] [[...]]

Many managers have plenty of figures to cite, but less of an idea what is going on. Rick could be a bad technician, as his boss thinks or maybe not?

As stated, the shop is flat-rate and that is how they measure performance. Th... Login to read more.

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