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International Automotive Technicians Network
Re: Right and Wrong, or What's Best?
Posted to Shop Management Forum on 7/2/2014

Being a tech and not an owner I would agree that it is a right/wrong issue. I would also be upset if the owner paid for the repair and tow in this situation.

I believe that, at least this situation could very easily be handled by the owner or other front cou... Login to read more.