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International Automotive Technicians Network
Re: Overcoming Objections: 'You're too expensive'
Posted to Shop Management Forum on 7/15/2001

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I saw your post after I finished mine. Yup, it worked just fine for the ol' guy. No sugar-coating, but said in such a way as to get a laugh...then he'd follow up with an example why 'here' was better ... Login to read more.