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International Automotive Technicians Network
Re: Overcoming Objections: 'You're too expensive'
Posted to Shop Management Forum on 7/15/2001 4 Replies

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One that my dad used to use when Joe Customer would say he could get something cheaper at Shop X:

"I'm sure Shop X knows more about what he's worth than I do."

It worked for dad...of course, he co... Login to read more.

4 Replies Received (View Replies)