× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/24/2014

When I hear the "Do you have one of those machines that tells you what's wrong with the car?", I tell them there is no such thing, here or at the dealer, and explain why. Sometimes I just point to my head and say, "Yes. Yes I do. It's right here."

Tom Login to read more.