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International Automotive Technicians Network
Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/23/2014

Had a guy come in a couple years back wanting us to replace his heater core. He had his own part and I normally would not have used it but we were real slow and needed to work! We tore the dash and heater box out only to find everything bone dry with no eviden... Login to read more.