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International Automotive Technicians Network
Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/22/2014

Ernest:

You wrote: So, how did I do? Feel free to add your own to my list...

You started a great thread allowing us to "vent"

Here are a few: Customer brings in a part (maybe fuel pump, O2 sensor, relay) and says his/her car w... Login to read more.