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International Automotive Technicians Network
Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/22/2014

"do a tune-up"= I want an oil change.

"the service soon light is on"= Bosses translation "it needs an oil change". (My boss always falls for that one.)

"The orange service light is on"=Bosses translation "scan for codes". (I ask myself "Does he ever ask a ... Login to read more.