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Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/22/2014 2 Replies

Pretty accurate, I'd say.

Its a bit of an art to figure out just what, exactly, is going on. I've gotten to the point that when I have a request that is a bit out of range, I go for a test drive and fix the first thing I feel or hear thats wrong. As often as... Login to read more.

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