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International Automotive Technicians Network
Re: Customers: What they really mean to say
Posted to Shop Management Forum on 6/22/2014 1 Reply

"just needs a tune-up" = it's never had any engine maintenance EVER

"throw a set of spark plugs in it' = it's a Ford 3 valve Triton motor

"just a quick oil change" = minimum of 3 skid plate/gravel shields, all with rusted bolts. Login to read more.

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