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International Automotive Technicians Network
Re: A tale of two shops
Posted to Shop Management Forum on 6/3/2014

Like I said in one short sentence rather than in a novel, we agree to disagree, I will replace all 8 if the customer wants, I will replace 1 if the customer wants, I won't waste time on testing each coil, telling a customer its all good and will always be all ... Login to read more.