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Re: 3rd Time Customer, Waste of Time?
Posted to Shop Management Forum on 7/9/2001 2 Replies

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George,

Or sometimes they are just a big PITA! Last week we had a Saab in from a D customer. It was towed in from a "Mall Garage" as a no start. A high priced tune-up was done at the Mall and the ca... Login to read more.

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