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International Automotive Technicians Network
Re: Service Writer Creditials
Posted to Shop Management Forum on 5/26/2014

The tech is at fault here too. With even one car waiting when the doors are opened you can do more than .8. What did he do all day? Ask him what jobs he was given and when. This breakdown was shop-wide and not just the writer. There's a larger story here than ... Login to read more.