× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Service Issues
Posted to Shop Management Forum on 5/19/2014

[...trimmed text...]

No, not at all. Half of their pay ( proportion varies) is straight hourly, half is based on a % of gross profit. The hourly rates and the % of gross profit vary from the most senior to the newest. Gr... Login to read more.