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International Automotive Technicians Network
Re: Customer Service Issues
Posted to Shop Management Forum on 5/16/2014

I tell the internet shoppers, "go buy the parts online when they come in call me and make an appointment", If the parts fail its on them, if the parts are in correct, its on them, basically all the liability is on them when they buy the part . 99.9% of the tim... Login to read more.