× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: Customer Service Issues
Posted to Shop Management Forum on 5/16/2014

You will never win these dirt bags over. Trying to explain anything is fruitless. Price is all they see. I tell them those usually are inferior parts that they sell to DIY. Sometimes they are the same parts I sell, and the reason they are higher is because I ... Login to read more.