× Auto Repair Pros Member Benefits TechHelp Knowledge Base Forums Resources My iATN Marketplace Chat Pricing About Us Join Industry Sponsors Video Members Only Repair Shops Auto Pro Careers Auto Pro Reviews
Join Now
International Automotive Technicians Network
Re: This is how I fired a customer
Posted to Shop Management Forum on 5/3/2014

Carl

I had a mentor back in the old service station days. He would have us park our personal vehicles in front of the bays with the hoods up. Seemed to generate business better than showing empty bays. He also had what I referred to as his black book of fool... Login to read more.