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International Automotive Technicians Network
Re: Dealing with 'Basket Cases' and Customers
Posted to Shop Management Forum on 5/2/2014

At least he stopped.

A while back we had a local guy with an early 2000 model CR-V with burned valves (surprise). He declined the work and took the thing.

Two months later, he calls and says, "me and my son replaced the head with a "new one", it started, r... Login to read more.