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Customer service - making time for the little things.
Posted to Shop Management Forum on 7/3/2001 28 Replies

Greetings all,

Ugh! 90+ degrees with as much humidity today. Knee deep in a 4 wheel brake job, when a regular customer pulls up wanting the tire pressures check on her Altima. UGH! (My first instinct was to say to myself "I don't want to go check her tire pr... Login to read more.

28 Replies Received (View Replies)