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International Automotive Technicians Network
Re: Anyone else seeing this many defective parts?
Posted to Shop Management Forum on 4/24/2014

I worked for a company a few years ago that used mostly Napa parts and I was constantly replacing defective parts from them. Today I may call them about once every 2 years or so. There are too many parts houses close by and competitive too. I am able to resear... Login to read more.