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International Automotive Technicians Network
Re: AAA customers,are they worth it?
Posted to Shop Management Forum on 7/2/2001

I can't say anything about AAA, no personal experience.

About your customer problem I can say two things.

One... If ANYONE starts yelling, calling you names, using profanity, or brings up racial issues, TURN AROUND AND CALL THE POLICE. No way you have to t... Login to read more.